Is There a Battery Replacement Policy?
What is Element Vape? An area online e-commerce store which allows you to choose from a large number of different herbal choices. The website describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” So how exactly does it work? When you visit the website, you will see a large number of selections, such as fruity, floral, traditional, and exotic flavors.
As a customer, you may want to find out about their shipping options, return policy, privacy policies, FAQs, and more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. Should you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To put your order, simply login at Element Vape, select the product you desire, and follow the prompts. For questions, or if you would like to place an order, please note that you may have to contact their support team. Besides email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you may want to call of these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the initial thirty days without incurring any additional charges. In addition, if you want to cancel your account, you will greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback after they have ordered through our website, and exactly the same applies to placing an order through our contact number.
Can I track my order? Yes, we do supply the tracking information for all orders. This consists of our shipping address submissions. Please note that we cannot accept returns on goods which have arrived to our door without our express prior approval.
Are there any different ways to earn reward points or cash return from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash back or discount promotions are available through our website. If you’re a loyal customer, we shall reward you with a lot more discounts, freebies or merchandise, or even cash. We are committed to offering our customer service professionals with training and education on our products, in addition to providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash back? Yes, you should use your credit or debit card to get items from our website. Once you have completed your purchase, you may enter your user id and pin number to redeem your reward points. Please be aware that you will not receive cash return or discount on the purchases of Vape Pen electronics items made making use of your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, regardless of your shipping address. We are still working on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We have policies and procedures in place for returning items you may be unhappy with. Please note that upon delivery, standard shipping rates apply to all U.S. destinations. Also, due to online businesses employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as for example those requiring assembly.
Where can I contact the client Service department? Our contact number is easily available on our home page. Should you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers such as the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with this product or should you have questions about our services, you should contact us at anytime.
Is there a warranty or guarantees? Our policy would be to offer a lifetime warranty on our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. Should you experience any harm or defect while using our products, you need to notify us right away to be able to obtain a proper replacement.